Shipping policy

Shipping Policy

Effective Date: Mar 21, 2025

Thank you for shopping with Ateesha Naturals. We’re committed to ensuring your essential oils reach you in the best condition and in a timely manner. Please review our shipping policy below:

1. Shipping Costs

Shipping costs are automatically calculated at checkout based on your delivery location and order weight. These costs will be added to your final total before you complete your purchase.

  • Domestic Shipping (Within Region):
    We offer reliable regional shipping via trusted courier services. Delivery times and costs may vary depending on your location.

  • International Shipping:
    While we do offer international shipping to select countries, please note that we try to limit international orders due to customs and regulatory restrictions in many regions. If your country is not supported at checkout or your order is affected by these regulations, we will contact you promptly.

2. Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation email with tracking information (where available).

3. Delivery Time

Estimated delivery times will depend on your location:

  • Regional: 3–7 business days

  • International: 7–21 business days (depending on country and customs clearance)

Please note that delivery times are estimates and may be affected by factors outside our control (e.g., courier delays, customs, weather conditions).

4. Customs, Duties & Taxes (For International Orders)

International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your country’s customs office for more information before placing your order.

5. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect shipping address, failed delivery attempt, or customs refusal, the customer will be responsible for reshipping costs or any refund deductions.

6. Questions or Concerns

If you have any questions about your order or our shipping policy, feel free to reach out to us:

📧 Email: contactus@ateeshanaturals.com

We’re here to help!